Les acteurs de l’ad tech et les marketeurs commencent à réaliser l’importance du marketing digital in-store et surtout du lien qu’il est nécessaire de faire entre le magasin physique et les applications et sites mobiles, un maillon encore faible de la chaîne malgré son importance. Un exemple très récent de cette prise de conscience est le partenariat que la plateforme de publicité programmatique SiteScout vient de signer avec AisleLabs, un spécialiste du retargeting in-store.
Le retargeting in-store est une façon un peu grossière d’appeler le retargeting qui permet aux annonceurs de communiquer avec leurs clients et prospects pendant et après qu’ils soient passés dans le magasin.
L’outil Aislelabs Engage permet d’analyser à la fois le comportement des consommateurs dans le magasin physique et au sein des sites et applications en ligne. Se servant des technologies Wifi, GPS et notamment iBeacon – qui identifie où l’internaute se trouve dans le magasin au rayon près – AisleLabs permet aux marketeurs d’envoyer des messages personnalisés à ces cibles. L’outil fournit une analyse sur les profils des visiteurs, segmentés en fonction de leurs différents comportements de recherche et d’achat.
Suite à ce partenariat, un commerçant utilisant Aislelabs Engage avec son application mobile, par exemple, pourra mieux comprendre le comportement de son client dans le magasin et utiliser la plateforme RTB de SiteScout pour le recibler sur Internet, dans son smartphone ou tablette, ou sur les réseaux sociaux comme Facebook.
« Notre vision a toujours été de connecter le comportement du consommateur en ligne et dans le monde physique. A travers cette nouvelle offre avec SiteScout, nous sommes encore plus près de rendre cette idée réalité. Le concept de recibler les visiteurs d’un magasin physique, une fois qu’ils sont en ligne, vient combler une lacune dans le marché », affirme Nick Koudas, co-fondateur et CEO d’AisleLabs.
Les dépenses publicitaires réalisées sur Internet ont dépassé pour la première fois, en 2013, les investissements des annonceurs sur la télévision. Ce record n’est cependant pas mondial et porte en effet exclusivement sur le marché américain.
Ainsi selon l’IAB, qui regroupe les industriels de la publicité en ligne, la pub sur Internet a représenté 42,8 milliards de dollars de revenus en 2013, aux Etats-Unis. Plus donc que la publicité sur le petit écran (40,1 milliards $).
Croissance molle en Europe
Hors mobile, le segment du « display » est celui pour qui la croissance a été la plus forte (30%) à 12,8 milliards de dollars. En taille, le marché de la recherche sponsorisée, en croissance plus modérée (+9%), reste néanmoins le plus important (18,4 milliards $).
Si en Europe, la croissance du marché de la publicité en ligne est au ralenti (+3% en France), de l’autre côté de l’Atlantique, les recettes publicitaires ont augmenté de 17% l’année dernière. Une augmentation à laquelle la publicité sur mobile a largement contribué à hauteur de 7,1 milliards de dollars (+110% par rapport à 2012).
« L’information selon laquelle l’interactif a dépassé en performances la diffusion TV ne devrait pas être une surprise » assure le directeur de l’IAB, Randall Rothenberg. Selon lui, ces chiffres ne font que souligner la puissance des écrans numérique pour atteindre et engager les audiences
25 years at Gartner
29 years IT Industr
The digital world is upon us. Every budget is an IT budget. Every company is a technology company. Every business leader is becoming a digital leader. Every person is becoming a technology company.
Welcome to the Digital Industrial Economy.
If you’ve already attended Gartner Symposium/ITxpo in South Africa, Japan, US, India or Australia this week, you’ll recognize these opening remarks from our analyst keynote. And judging by the literally hundreds of CIOs I have spoke to over the past few weeks at these events, we’ve captured the attention, mood, hopes and, quite frankly, many of the fears of our attendees.
One of the questions we address directly in our opening keynote is about “digital” itself. Basically, what is it?
First, it’s not digitization. That is about zeros and ones. Digitalization is about something much, much more. Something altogether bigger and fundamentally more important. It’s about the transformation of your business.
Digital business applies unprecedented combinations of new technologies to generate revenue and value. It starts with digital assets and capabilities.
For business, it means digital products, services and customer experiences conducted through digital channels from the front office all the way through the value chain. For governments, it means digital services to constituents, more transparency and higher mission effectiveness
Digitalization exposes every part of your business and its operations to the Nexus of Forces (where cloud, mobile, information and social technologies meet) and the Internet of Everything. It is how you reach customers and constituents, how you run your physical plant and how you generate revenues or deliver services.
No matter what business or service you deliver today, digitalization is changing it. The changes we see in media and digital marketing are just the beginning. If you work in agriculture, mining or manufacturing, digitalization means a new opportunity for you as well. If you deliver public services, digitalization allows you to better engage with your constituents where they are in the moment.
And the way your business runs, your internal operations, are changing too as digitalization is becoming pervasive inside organizations, shortening time cycles. For example, to a chief marketing officer, what happens with a customer in the moment can make all the difference. S/he can commission a successful mobile app-driven campaign that sees payback in a matter of weeks. That’s the time it takes a typical IT organization to just gather requirements.
We are seeing the cost for the basic hardware building blocks of the Digital Industrial Economy, such as sensors, radios, and microprocessors are plummeting. In 2009, 0.9B sensors and 1.6B personal devices — so roughly 2.5B “things” — were connected. But by 2020, that will grow to become 30B “things”. In fact, by 2020 all products costing more than $100 should have sensorsembedded, even if you don’t know what to use them for.
Digitalization will change the way we all think about technology and, after talking to CIOs at Gartner Symposium/ITxpo across four continents in the last few weeks, it will fundamentally change the way we need to lead our organizations to be successful in this new digital world.
Peter Sondergaard is a senior vice president in Gartner, where he is the global head of Gartner Research. Mr. Sondergaard is responsible for people management and the direction of the global research organization, which includes Semiconductors, IT Infrastructure and Operations, Communications, Software and Services Management, Business of IT, Research Operations Management, and IT provider and end-user organizational roles.
Digital video viewing is mainstream, and eMarketer estimates that 182.5 million people [≈ population of Brazil, nation] in the US, or 75% of all internet users, will view digital videos this year, and video advertising spending will increase by more than 40% in 2013 as well.
Video viewership and social sharing are closely intertwined; for example, an April 2013 blinkx survey conducted by Harris Interactive found that more than 40% of social network users watch TV or online video and simultaneously discuss content with their friends&mdashthe percentage was even higher among respondents ages 18 to 34, 14% of whom said they “always/often” do so.
Despite the connection between social network users and video content, social video advertising is still nascent. According to “Demystified: Video Advertising on Social Networks,” an August 2013 study from Mixpo, 8.5% of agency executives said they were underperforming on social video advertising, and none of the respondents said they were experts in the medium, according to the report.
Advertisers’ admitted lack of sophistication doesn’t mean they aren’t testing and experimenting. According to the Mixpo report, nearly 70% of agency executives planned to advertise on YouTube in 2014, while nearly one-quarter expect to run video ads on Twitter and about one in seven on LinkedIn. Though video advertising as Mixpo defines it doesn’t yet exist on Facebook, Instagram or Vine, nearly half of respondents to the survey said they would work video ads into their Facebook marketing mix if given the opportunity.
For social network users, identifying paid advertising and owned content marketing is often a blurry line. Mixpo’s definition of video advertising excludes branded video posts on social sites, but it doesn’t denote whether it refers to sponsored video posts, which are likely to be the types of paid video ads that will first find their way into Facebook, Instagram and Vine, given the networks’ respective user interfaces (and opportunities in mobile). Notably, Unisphere Research found in an August 2013 survey that nearly 60% of marketers would like to increase their video content in social networks&mdashmore than any other content category.
Social network advertising is unique because it requires marketers to fit in context with content rather than standing out from what the user is viewing, as a television or digital video programming advertisement is designed to do. As a result, sponsored video content may in turn be the most suitable way for advertisers to integrate and ingratiate themselves within social network users’ information feeds.
Investment in digital ads more mature in Germany, France
Digital advertising has evolved at different speeds in the leading Western European nations. Germany, the largest Continental market, is more mature than France in this respect, and both are more advanced than Italy and Spain, according to a new eMarketer report, “Western Europe Digital Ad Spending: Display and Mobile Remain Key Drivers of Regional Growth.”
eMarketer expects investment in digital ads to rise steadily in all EU-5 nations through 2017, but the relative rankings of these countries will remain unchanged. Germany, for example, will account for an estimated 19.9% of regional spending in 2013 and 19.1% in 2017. France will claim 9.9% of digital ad investments this year. Italy and Spain will continue to lag in share, thanks chiefly to the severe economic difficulties both countries are suffering.
In Germany, growth in digital ad spending is expected to peak in 2013, while France should see its most dramatic gains next year. In Italy and Spain, by contrast, the economic turmoil of recent years has severely hindered the development of digital advertising. Growth rates in both countries, which reflect those markets’ relative immaturity, are still climbing and are projected to begin falling only after 2015.
In most of Western Europe’s major ad markets, expenditure on search ads is diminishing as a share of total digital ad investments, while display advertising is increasing—and helping fuel digital ad spending growth. The popularity of video ads among both consumers and advertisers is a major driver of display’s growth in the region.
Thanks to surging levels of mobile usage, including smartphone ownership, mobile ad spending is rising more rapidly than any other category of digital ad spending in major Western European markets—and driving gains in the digital ad market overall. This is still a very young industry; in 2013, mobile internet ads will account for less than 9% of total digital ad outlays in France and Germany, for example, and less than 6% in Spain. By 2017, though, an estimated 36.5% of all digital ad spending in Spain will go to the mobile internet.
With respect to investments in the mobile web, Germany will place second (behind the UK) in terms of mobile internet ad spending in 2013, with outlays of $436 million [≈ 2008 presidential election contributions to John McCain], and its share of the regional total will rise dramatically, from 12.2% this year to an estimated 18.4% in 2017. France, Italy and Spain will also grow their proportions during the period, but none will represent even 10% of the regional market in 2017.