#Infographie : Les applis mobiles, premier investissement des entreprises en marketing digital – Maddyness

#Infographie : Les applis mobiles, premier investissement des entreprises en marketing digital – Maddyness.

La dernière étude réalisée par Val­tech et Adobe auprès de plus de 300 directeurs et responsables marketing dresse un état des lieux des logiques d’investissements et des grands enjeux du marketing digital en 2015. Retour sur l’infographie qui dessine les tendances digitales de ces derniers mois.

Depuis quatre ans, Valtech et Adobe cherchent à retranscrire les préoccupations et les attentes des directions marketing, tout en identifiant les postes d’investissement des prochains mois dans un baromètre du marketing digital. Autant d’informations nécessaires pour dresser le panorama d’un écosystème qui évolue rapidement.

L’enquête, menée auprès plus de 300 directeurs et responsables marketing d’entreprises de toutes tailles confirme une tendance forte : les applications mobiles constituent le premier poste d’investissement devant l’e-commerce, le brand et content management, le social media et le data marketing. Autre information : la part du marketing digital gagne 3% entre 2014 et 2015 dans le budget marketing global.

Côté indicateurs, les clics semblent (pour 181 d’entre eux) importer plus que le nombre de visites (169) ou encore la conversion (155). Les initiatives mobiles mises en place concernent pour 41 des répondants le responsive design, les applications mobiles (32) et les sites mobile (27). Quant au parcours cross canal, il sera principalement optimisé grâce à des e-mailings performants et à des sms qualitatifs, principaux leviers d’acquisition, devant la publicité et le SEO.

Qui tient les rênes de l’investissement en marketing digital ? Le marketing se hisse à la première place du classement (50%) devant le digital (35%) et l’IT (15%).  La data récoltée est quant à elle majoritairement utilisée pour améliorer la connaissance client, pour mieux cibler et segmenter son audience et enfin pour mieux personnaliser ses communications.

« Ce baromètre confirme nos observations sur le terrain : la complexification croissante du digital s’accompagne d’une volonté de plus en plus importante de la part des marques de mieux le comprendre et de l’intégrer à leur stratégie globale. L’augmentation du ROI des stratégies digitales, et notamment des stratégies mobiles, nous renseigne quant à l’évolution des budgets marketing globaux en faveur du digital », développe Christophe Marée, Directeur Marketing Digital chez Adobe.

barometre marketing digital

Les résultats complets de cette étude sont disponibles sur le site de Valtech

The Marshall smartphone is a cynical branding exercise done right | The Verge

The Marshall smartphone is a cynical branding exercise done right | The Verge.

In an ideal world, brands would always make our lives easier. They would ensconce us in a safe environment where each new product bearing a storied name maintains the quality and care that have made that name famous. But in the real world, we have Apple making both the iPhone and the EarPods, Adobe responsible for both Photoshop and Flash, and Leica putting its iconic red dot on rebadged Panasonic cameras. Brands are unreliable.

Marshall is precisely the sort of turncoat brand that we should all be wary of. Having established itself as an icon of live rock music with its unique guitar amplifiers, the company recently decided to make some extra cash on the side by selling its name to a small Swedish outfit by the name of Zound Industries. All of a sudden, Marshall headphones and Bluetooth speakers started showing up, accompanied by the tattooed arms of their supposed rock legend users. It was cheap and exploitative, and at first it was just a terrible charade for awful products. The first set of Marshall-branded in-ear headphones was an unqualified disaster, both in its sound and design.



But somewhere along this road to perdition, a detour was taken and the Marshall-Zound hookup headed toward redemption. The latest Marshall Mode earbuds are a terrific improvement on their predecessors and finally sound like something worthy of bearing the big M logo that adorns them. And this week we got the next stage in the evolution of Marshall as a brand for non-Marshall products: a smartphone called the London. It should have been a dead-on-arrival calamity — another big name to add to the sad tales of the rebadged Polaroid and Kodak phones — but it’s subverted all prejudices and wowed us with a highly individualized and attractive design.

What sets the Marshall London apart from the rest of the gimmicky crowd is that it’s functionally, not just aesthetically, different. Its basic specs are unimpressive, but it has two headphone jacks for output and dual stereo microphones for recording. It has a professional Wolfson Audio sound card, a scroll wheel for a volume control, an “M” button for direct access to music, and yes, it even bundles in a pair of Marshall Modes. It’s a music aficionado’s phone that’s designed for that purpose. The fact it’s also embellished with brass accents and knurled sides that imitate Marshall’s amps is just a bonus.


Zound has been talking up its smartphone plans for a few months ahead of this week’s announcement, noting how boring and staid things have become and seeing an opportunity to add “soft values” with its own designs. That’s the notion of addressing the unquantified needs and wishes of users: a phone that attracts attention without being kitsch, a device that does something materially, if not massively, different. Zound has sidestepped the endless spec race and created a lightning rod for attention simply by tapping into our imaginations and unexpressed desires.

In spite of its mediocre specifications, the Marshall London has revitalized excitement around smartphones by being so clear-eyed and assertive in its purpose. Everyone canjust look at it and understand why it exists. That cannot be validly said of the marginal upgrades introduced by the likes of HTC, LG, Sony, and Huawei this year. It’s true that those big global brands have to cater to a broader market and therefore aim for a lower common denominator, but that doesn’t mean they can’t also show a bit of leadership by experimenting with wilder and more fascinating designs such as the London’s. Their passivity is what’s opening the door for Zound to steal the limelight.


And yet, the London still represents a Faustian deal. Sure, you get the pleasure of having the “turn it up to 11” marque on your phone, but you get none of the audio expertise of the actual Marshall company. Maybe Zound and its partners have enough engineering acumen to make that unimportant, but then they also lack the infrastructure required to support a smartphone beyond the first few days after it’s sold. What happens when Google releases Android M and the London needs to be updated across multiple countries and multiple carriers? The handset has a removable battery, but who’s in charge of making sure there will be replacements available in a couple of years’ time? Those are the unappreciated benefits of going with an established smartphone brand.

Ultimately, this smartphone feels like one giant contradiction. It’s disingenuous to just slap on the Marshall label when that company isn’t involved in the engineering, and yet the London is far from some corporate copycat cash-in. Its design is thoughtful and understated, and its hardware additions are purposeful. It marries cynical marketing with sincere design. More than anything, though, it reminds us that smartphones can and should be exciting — it just takes a little bit more imagination and courage than everyone else is showing right now.

Ubisoft voit ses ventes sur mobile décoller au premier trimestre | FrenchWeb.fr

Ubisoft voit ses ventes sur mobile décoller au premier trimestre | FrenchWeb.fr.

Les jeux pour terminaux mobiles commencent à représenter une part non négligeable des revenus d’Ubisoft. La firme a publié un chiffre d’affaires de 96,6 millions d’euros sur le premier trimestre de l’année fiscale 2015-2016, clos le 30 juin dernier. Il était de 809,7 millions d’euros au troisième trimestre de son exercice fiscal précédent. Un ralentissement anticipé par l’éditeur, qui prévoyait un chiffre d’affaires de 80 millions d’euros ce trimestre.

Certes, la Playstation 4 et les jeux  pour PC restent les deux principales sources de revenus de l’éditeur. Elles représentent respectivement 27% et 23% des recettes de la société d’origine bretonne. Toutefois, les ventes de jeux pour mobile et de produits dérivés ont fortement augmenté en un an. Elles représentent 14% du chiffre d’affaires de l’entreprise sur le premier trimestre de l’année fiscale en cours, contre seulement 1% un an plus tôt. Ces jeux pour mobiles et produits dérivés représentent une part plus importante de revenus générés que la Playstation 3 (11%), la Xbox 360 (11%), la Xbox One (11%) ou encore les Wii (3%).

Rayman Adventures sur mobile prévu pour l’automne

La firme a déjà sorti deux épisodes de Rayman adaptés aux smartphones et aux tablettes. Elle en prévoit d’en sortir un troisième cet automne, Rayman Adventures, développé par le studio Ubisoft de Montpellier. Ce jeu fonctionnera sous iOS et Android.

Ubisoft voit ses ventes sur mobile décoller au premier trimestre | FrenchWeb.fr

Ubisoft a mis l’accent sur les jeux pour mobiles depuis 2012. La société a décliné Assassin’s Creed et Prince of Persia par exemple. Auparavant l’éditeur avait laissé à la société Gameloft, dirigée par l’un des frères du pDG d’Ubisoft Yves Guillemot, le soin de développer ses jeux pour ce type de terminaux. Le modèle économique freemium est le plus courant, bien que de nouveaux modèle économiques soient testés. Au final, le segment digital représente 54,1 millions d’euros, soit 56% du chiffre d’affaires sur le premier trimestre 2015-2016, contre 23,2% l’année dernière.

Les jeux Ubisoft sont distribués dans 55 pays à travers le monde et la firme dispose de filiales dans 28 pays. Elle emploie environ 8 400 personnes. Son siège est situé à Montreuil en banlieue parisienne. Elle prévoit un chiffre d’affaires d’environ 90 millions d’euros au deuxième trimestre de l’année fiscale 2015-2016. Pour l’exercice annuel, Ubisoft prévoit un résultat opérationnel d’au moins 200 millions d’euros.

En savoir plus sur http://frenchweb.fr/ubisoft-voit-ses-ventes-sur-mobile-decoller-au-premier-trimestre/202126#xe6ZslMbWq4wQo5H.99

10ème Baromètre du Marketing Mobile : Wearables = 1,5 millions d’unités prévues (soit près de 4 fois plus qu’en 2014)

La Mobile Marketing Association France publie la neuvième édition du Baromètre trimestriel du Marketing Mobile, en partenariat avec comScore, GfK, Médiamétrie. 

Cette nouvelle édition du Baromètre Trimestriel de la Mobile Marketing Association France s’enrichit de nombreux nouveaux indicateurs et met en évidence l’importance du Mobile sous un jour nouveau : 

Pour la seule année 2015, plus de 25 millions de Smartphones et Tablettes vont être vendus en France : un record de ventes absolu pour le Mobile, 
Avec près de 1,5 millions d’unités prévues (soit près de 4 fois plus qu’en 2014) les wearables (accessoires portables intelligents) font une entrée remarquée sur le marché du Mobile, 
Les 20 applications les plus utilisées dépassent toutes désormais les 4,5 millions d’utilisateurs uniques et poussent le Mobile vers le statut de premier média digital et bientôt toutes catégories, 
Le Mobile joue un rôle de plus en plus important dans les expériences d’achat, avec, par exemple, 8 millions de Français qui prennent des photos de produit en magasin ! 

« 2015 se révèle être une année à la fois de prise de pouvoir et de renouveau pour le mobile : montée en puissance de tous les indicateurs de ventes, de pénétration et de monétisation, renouveau car de nouveaux supports (wearables…) et de nouveaux usages (Commerce Mobile) viennent créer de toutes nouvelles opportunités pour les marques » précise Philippe Dumont, Rapporteur de la Commission Application et Site Mobile de la Mobile Marketing Association France. 

Le Baromètre du Marketing Mobile, élaboré en collaboration avec les instituts comScore, GfK et Médiamétrie, est mis à jour trimestriellement et est composé d’une trentaine d’indicateurs clés. 

Le Baromètre du Marketing Mobile a pour objectif de décrypter de manière indépendante les usages et de quantifier l’importance du mobile pour des dizaines de millions de Français. Il présente notamment les dynamiques clés du marché, le profil des Français qui utilisent régulièrement leur Smartphone et leur Tablette et permet ainsi aux entreprises de mieux évaluer les opportunités de développer leur présence sur ce média. 

Le Baromètre du Marketing Mobile est disponible gratuitement sur le site de la Mobile Marketing Association France www.mmaf.fr sous forme d’infographie dans la rubrique « Actualités MMA France ». Il est possible de s’abonner au Baromètre du Marketing Mobile complet dans la rubrique « Publications » ou directement depuis le lien raccourci : http://nq.st/mmaf 

Le temps passé sur mobile dépasse celui sur PC au Royaume-Uni – JDN

Le temps passé sur mobile dépasse celui sur PC au Royaume-Uni – JDN.

En 2011, un adulte britannique passait 31 minutes par jour en moyenne sur les devices mobiles (smartphone, tablette…). En 2015, il y consacrera 2 heures et 26 minutes par jour, soit 5 fois plus qu’en 2011, selon les estimations de budget temps média au UK publiées par eMarketer. Pour la première année, le temps passé sur mobile dépassera le temps passé en ligne via les ordinateurs (2h13min) qui continue de progresser légèrement (+3 minutes/an).
Le temps passé sur smartphone devrait encore gagner +17 minutes cette année et dépasser le temps dévolu au média radio (1h31min vs 1h23min). Le temps passé sur tablette a, quant à lui, dépassé en 2014 le temps consacré à la presse (37min vs 20min) et devrait atteindre 48min en 2015. La télévision devrait rester le premier média consommé, avec un temps passé quotidien de 3h12min, en recul de 2 minutes vs 2014.

Temps passé par média © eMarketer

En additionnant le temps passé par média, sans dédupliquer les phénomènes de multi-tasking, un Britannique aura, en 4 ans, consacré deux heures de plus aux médias majeurs : 9h34min en 2015 vs 7h38min en 2011.
Le cumul des médias digitaux représente désormais près de la moitié du budget temps média : 48,6% en 2015, contre moins d’un tiers en 2011 (31,7%).


Temps passé par média par jour © eMarketer

Three-fourths of the world’s mobile data traffic will be video by 2019

11 massive predictions about the future of mobile and mobile data | memeburn.

At this stage, telling anyone that we live in a mobile world seems more or less pointless. Our phones are hardwired into our daily lives and, for many of us, can seem more like artificial limbs than everyday devices. They’ve changed the world too. Web designers now think about how you’ll experience a site on a phone or tablet before they think about how you’ll see it on a desktop.

Apps meanwhile have gone from single function curiosities to powerful tools that allow us to do everything from hailing private cars to making investments on the fly.

Given that we’ve come so far since the first cellphone call was made 42 years ago, where are we likely headed to next?

Well, global networking powerhouse Cisco has lifted the cloth on its crystal ball and offered up its predictions for where mobile and mobile data are going in the next few years. And if it’s anywhere near right, then we’re in for some astonishing growth in both spaces.

1. Global mobile data traffic will increase nearly tenfold between 2014 and 2019

Mobile data traffic will grow at a compound annual growth rate (CAGR) of 57% from 2014 to 2019, reaching 24.3 exabytes per month by 2019.

Cisco Exabytes

2. By 2019 there will be nearly 1.5 mobile devices for every person on the planet

There will be 11.5 billion mobile-connected devices by 2019, including M2M modules—exceeding the world’s projected population at that time (7.6 billion).

Cisco devices

3. Mobile network connection speeds will increase more than twofold by 2019

The average mobile network connection speed (1.7 Mbps in 2014) will reach nearly 4.0 megabits per second (Mbps) by 2019. By 2016, average mobile network connection speed will surpass 2.0 Mbps.

4. By 2019, 4G will be 26% of connections, but 68% of total traffic

By 2019, a 4G connection will generate 10 times more traffic on average than a non-4G connection.

<center<Cisco 4G traffic

5. By 2019, more than half of all devices connected to the mobile network will be “smart” devices

Globally, 54% of mobile devices will be smart devices by 2019, up from 26 percent in 2014. The vast majority of mobile data traffic (97 percent) will originate from these smart devices by 2019, up from 88% in 2014.

6. By 2019, 54% of all global mobile devices could potentially be capable of connecting to an IPv6 mobile network

More than 6.2 billion devices will be IPv6-capable by 2019.

7. Nearly three-fourths of the world’s mobile data traffic will be video by 2019

Mobile video will increase 13-fold between 2014 and 2019, accounting for 72% of total mobile data traffic by the end of the forecast period.

Cisco Video

8. By 2019, mobile-connected tablets will generate nearly double the traffic generated by the entire global mobile network in 2014

The amount of mobile data traffic generated by tablets by 2019 (3.2 exabytes per month) will be 1.3 times higher than the total amount of global mobile data traffic in 2014 (2.5 exabytes per month).

9. The average smartphone will generate 4.0 GB of traffic per month by 2019

That’s a fivefold increase over the 2014 average of 819 MB per month. By 2019, aggregate smartphone traffic will be 10.5 times greater than it is today, with a CAGR of 60 percent.

10. By 2016, more than half of all traffic from mobile-connected devices (almost 14 exabytes) will be offloaded to the fixed network by means of Wi-Fi devices and femtocells each month

Without Wi-Fi and femtocell offload, total mobile data traffic would grow at a CAGR of 62 percent between 2014 and 2019, instead of the projected CAGR of 57 percent.

11. The Middle East and Africa will have the strongest mobile data traffic growth of any region with a 72% CAGR

This region will be followed by Central and Eastern Europe at 71 percent and Latin America at 59 percent.

By 2019, 70% of the world’s population will use mobile devices (Cisco)

The rapidly growing popularity of wearable devices will lead to a surge in volume of mobile traffic, Cisco is predicting.

Cisco forecasts that 578 million wearable devices will be in use around the globe by 2019, up from 109 million last year. That’s a fivefold increase, but the resulting mobile data traffic will increase by a factor of 18 — though most of that traffic will be channeled through smartphones, the networking giant claimed Tuesday in its annual look ahead at traffic trends.

Some wearables, like the upcoming Apple Watch, require using a smartphone to transmit data. But the devices on average already generate six times more traffic per month than a basic handset, Cisco said. Its high-end example of a wearable is a GoPro video cameras, which can generate about 5 MB of mobile data traffic per minute when live streaming.

Overall, there will be 11.5 billion mobile connections by 2019. Of those, 8.3 billion will come from personal mobile devices such as smartphones, tablets and laptops, which Cisco claimed will see a resurgence as they take on more features found in tablets.

The remaining 3.2 billion connections will come from machine-to-machine communications. Cisco places wearable devices like smartwatches, wireless wearable cameras and fitness trackers in this category.

By 2019, Cisco predicts, more than 69 percent of the world’s population will use mobile devices. That’s around 5.2 billion people out of a forecasted population of 7.6 billion, Cisco said.

Not surprisingly, the increase in mobile users will cause global wireless data traffic to rise, with Cisco predicting a tenfold increase by 2019. Last year global wireless data traffic tallied 30 exabytes. That figure should reach 292 exabytes by 2019, Cisco claimed.

To put 292 exabytes in perspective, that is the equivalent of the Earth’s population posting more than two daily video clips to YouTube, or 23 images to Instagram, every a day for a year.

Mobile carriers won’t depend solely on their cellular networks to handle this traffic. Instances of offloading, where traffic is passed off from cellular networks to Wi-Fi and small-cell networks, will increase to 54 percent, Cisco said. Last year, 46 percent of mobile data traffic was offloaded this way.

Traffic from cloud services like Netflix, Spotify and YouTube will account for 90 percent of total mobile data traffic, growing from 2 exabytes per month in 2014 to 21.8 exabytes per month by 2019. People should be able to access these services with faster mobile speeds, which will increase to an average of 4Mbps by 2019 from 1.7Mbps in 2014.

42% of Organic Search Visits Now Coming Via Mobile Devices (US)

According to the Digital Marketing Report Q4 2014, a quarterly digital marketing analysis produced by search marketing agency Merkle|RKG, mobile devices are now delivering 42% of the organic search traffic across the three major search engines: Google, Yahoo and Bing.

The report also notes that mobile organic traffic grew 54% in the fourth quarter of 2014 from the same time period one year ago.  In addition, more than half (52%) of all visits to social media sites are from mobile devices(smart phones and tablets).

To anyone paying attention to consumer habits these days, this should come as no surprise.  Nor should it be any surprise that you are missing out on a big chunk of traffic for your website if you don’t optimize it for mobile.

Here are some more reasons you need to go mobile with your online marketing presence:

Mobile users are different.  Mobile users want information in quick, digestible bites so your mobile design should match how they will be using your site.  For more law firms, it is essential to provide an easy way to contact you — a click-to-call button that the user needs to merely tap to initiate a phone call.  You want to include essential information only on your mobile site, and keep the design simple.  Good load speed is critical — 57% of mobile users will abandon your site if they have to wait three seconds for it to load, according to research by Strangeloop Networks.

SEO.  Search engines are now penalizing sites that are not optimized for mobile, so you could see your search rankings suffer if you don’t have a mobile site that works on iOS and Android platforms (smart phones and tablets).

Lead conversion.  Mobile users are much more inclined to take action than desktop users, so your calls-to-action should be highly conspicuous on your mobile site.  If you are using email marketing for lead conversion, realize that 26% of all email is opened on a mobile phone and 11% is opened on a tablet.

Engagement.  Mobile users accessing a standard website will not engage when they have to pinch or zoom to find your content.  If you provide them with a good mobile experience, they are much more likely to return to your site later on a desktop (Google reports that 90% of people move between devices to accomplish a goal).

Loss to competition.  Google says that 41% of mobile users will go to a competitor’s site after a bad mobile experience!

2015: Year of the mobile customer journey – Walmart: 70 percent of sales for Cyber Monday were on smartphones

2015: Year of the mobile customer journey – Luxury Daily – Columns.

By Dan Hodges

The dominant theme for 2015 will be the effect of mobile on the customer journey. Here are five predictions for 2015.

1. Smartphones will be the dominant platform to affect the customer journey: On a global basis, smartphone penetration is projected by the GSMA to grow to 45 percent in 2015 from 38 percent in 2014.

In the United States, smartphone penetration is projected to grow to 69 percent from 64.2 percent in 2014, per the GSMA. The rise of smartphones in the United States is on the ascension and is projected to grow to 73 percent by 2020.

2. The power of proximity: Proximity-powered applications and operating systems such as Samsung’s Proximity have the power to create a direct relationship between brands and consumers.

The power of mobile is in the relevancy of the message delivered to the consumer. Marketers who use this power will succeed in 2015.

3. The consumer behavior shift: The use of service apps has fundamentally changed consumer behavior and expectations.

Consumers use smartphones apps to get what they want, when they want it, forming a new behavior.

A shopper who goes into a department store with a certain product in mind to buy and finds it is not there quickly becomes enraged.

Smart retailers have invested in-store associate training and inventory systems to help ensure the customer need is met. Apps such as Uber, Open Table, Waze, Tripit raise the bar for every category in customer service and convenience, sooner or later.

4. More disruption: The emergence of Xiaomi from China in 2010, which has now become the fourth largest smartphone maker in the world, is another sign of a disruption at work. Xiaomi has replaced Samsung in China as the market leader.

5. Mobile payments gain traction: Walmart reported that 70 percent of sales for Cyber Monday were on smartphones. Starbucks pick-up-and-place-your-order is just the beginning the shift to how consumers use smartphones.

Brands that provide superior customer service, reduced purchase friction will be winners in the $142 billion mobile payment marketplace, according to Forrester Research.

Dan Hodges is managing director of Consumers in Motion Group, a New York-based strategic consultancy offering business, marketing, and technology services. 

By 2018, 25% of CMOs and CIOs will have a shared road map for marketing technology

FRAMINGHAM, Mass.: IDC Reveals CMO / Customer Experience Predictions for 2015 | Business Wire | Rock Hill Herald Online.

The predictions from the IDC FutureScape for CMO/Customer Experience are:

1. 25% of high-tech Chief Marketing Officers (CMOs) will be replaced every year through 2018.

2. By 2017, 25% of marketing organizations will solve critical skill gaps by deploying centers of excellence.

3. By 2017, 15% of B2B companies will use more than 20 data sources to personalize a high-value customer journey.

4. By 2018, one in three marketing organizations will deliver compelling content to all stages of the buyer’s journey.

5. In 2015, only one in five companies will retool to reach line of business (LOB) buyers and outperform those selling exclusively to IT.

6. By 2016, 50% of large high-tech marketing organizations will create in-house agencies.

7. By 2018, 20% of B2B sales teams will go “virtual,” resulting in improved pipeline conversion rates.

8. By 2017, 70% of B2B mobile customer apps will fail to achieve ROI because they lack customer value add.

9. By 2018, 25% of CMOs and CIOs will have a shared road map for marketing technology.

10. By 2018, 20% of B2B CMOs will drive budget increases by attributing campaign results to revenue performance.

“CMOs must overcome the gravitational pull from the past, now. The tools of disruption, such as cloud-based marketing technology, predictive analytics, content marketing, and social media, are marching towards mainstream. IDC is confident that these ten decision imperatives pinpoint the nerve center of the marketing disruption. They represent opportunities for CMOs who are willing to step up to the next stage of leadership. Right focus will ensure that all the hard work will result in true transformation, and not just turmoil,” said Kathleen Schaub, Vice President with IDC’s CMO Advisory Service.