Gartner Hype Cycle for Digital Marketing, 2015: Real-Time Marketing (more than 10 years from now ?)

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New digital trends surface daily, and you’ve got countless shiny objects clamoring for your attention. You need to know which technologies will deliver the best possible experience for your customers, in your unique context.

The Gartner Hype Cycle for Digital Marketing gives you a measured approach. This research cuts through the hype and shows you which technologies are emerging, overhyped, and really ready for prime time so that you can understand which trends and technologies to use – and which to avoid.


The Hype Cycle: What’s Next for Google Glass? | WIRED

The Hype Cycle: What’s Next for Google Glass? | WIRED.

Few gadgets have been as celebrated and derided as Google Glass. Introduced with fanfare and photographed on the mugs of more than a few celebrities and tech-pundit-luminaries, Glass has acquired its unfair share of zealots and naysayers.

Let me be clear on one thing: Glass is cool. It is one of the few tech gadgets to approach the first iPhone in sheer audacity and inherent playfulness. You may not want to own Google Glass, but given the opportunity, you’d sure as shoot try it out. And everyone and their brother has shared their unique vision for how Glass will change society.

Gartner has a great term for this phase in the adoption of any new technology. They call it the “Peak of Inflated Expectations.”

In Gartner parlance, that peak is almost inevitably followed by “The Trough of Disillusionment.” (Decide for yourself whether Gartner’s terminology influenced place names in Game of Thrones.) What does the trough look like? It looks like the recent coverage of Glass in Reuters or Vanity Fair. It becomes de rigueur to proclaim and predict the demise of the gadget. Of 16 app vendors contacted by Reuters, fully nine of them had abandoned their efforts. Reuters also found that many of the key people behind the product have left Google, and Google Glasses are selling on eBay at less than half of the $1,500 list price.

The reality of Glass in day-to-day life is that it is pretty invasive. Who really wants to feel like they’re being watched and investigated by every stranger on the street, or in a bar, or wherever? Glass can interrupt social interaction, and that’s generally not a positive attribute for new gadgets.

So what’s next for Glass? If Gartner’s model holds, and I think it will, Glass will enter the “Slope of Enlightenment” with practical application. One of the first places Glass will show its impact may be the last place people think of for emerging technologies: the plant floor.

A key hurdle for consumer adoption is the nerd factor. Shvetank Shah, a Washington, DC-based consultant, told Reuters, “I’m a card carrying nerd, but this was one card too many.” But in factories, protective eyewear is required, and keeping your hands free to work is fundamental.

The Hype Cycle: What’s Next for Google Glass? | WIRED

Smart safety glasses that offer hands-free information have huge potential.

In a manufacturing environment, Google Glass becomes another component in the Internet of making things (IoMT): the fabric of sensors, equipment, people and materials that run contemporary factories. Today’s shop floor includes robots, autonomous vehicles, networked metal stamping machines, IP-enabled machines and tools, hand-held scanners and thousands of other connected devices. Google Glass, when attached to OSHA-spec eye protection, fits right in.

And in just the past year, new sensors and low-power Bluetooth devices add even more flexibility to the networked shop floor. We envision a near future where these technologies enable new levels of safety, change the way employees interact with products and tools, and unlock greater insights into products long after they have left the plant.

Many of the facilities I visit require that employees wear orange safety vests to make them visible to forklift drivers. Imagine embedding a Bluetooth device in those vests and equipping drivers with Google Glass; together these technologies can alert the driver of nearby co-workers before they come into view. As a component of the IoMT, Google Glass can provide simple, yet significant opportunity to improve plant safety – according to Compliance and Safety, one of six workplace deaths are related to forklifts, and 80% of forklift accidents involve pedestrians.

Google Glass could also serve as an early alert system for plant managers, providing notifications regarding broken machinery, required maintenance or low materials supply. We’re just scratching the surface for possible applications and benefits. A little enlightenment and a plateau of productivity.

That’s what’s next for Google Glass

The Augmented Reality Hype Cycle – SPRXMobile Mobile Service Architects

This year Augmented Reality (AR) is out of the box. It has escaped from the universities and is spreading like wild fire. It’s being written about more and more, especially by marketing people, who go for hypes first. This last month I’ve personally heard about at least 4 advertising agencies working on it. On Twitter its mentioned at least 5 times an hour. What types of Augmented Reality are there and where do we stand?

To frame this and differentiate the levels of AR I made the Augmented Reality Hype Cycle. It is inspired by Robert Rice’s article “Is it too early for Augmented Reality?” and expands on the AR Levels which he describes in “Augmented Vision and the Decade of Ubiquity “. The Gartner Hype Cycle is a great method to plot new technologies and applications.

In the Hype Cycle I focus on technology that is already out there and which application is aimed at the individual. Not Industrial. Also I focus on mobile when ever possible.

There are 4 Levels of AR (the larger grey titles):

  • Level 0 – Physical World Hyper Linking
  • Level 1 – Marker Based AR
  • Level 2 – Markerless AR
  • Level 3 – Augmented Vision

LEVEL 0 – Physical World Hyper Linking

This is the oldest form and an addition to Rices’s 3 initial Levels of AR. It is a way to link the physical world to the virtual world. It starts with the 1D (UPC) bar code that’s on every product you have. It’s the identifier as registered in the database. The same can be said for 2D codes of which QR-codes are best known. Last part of this group is 2D image recognition. Most used mobile application is the recognition of a company logo or film poster which will then redirect you to a site for more information.

Being the oldest, this form of AR is the most developed. Its also the simplest and doesn’t involve real time rendering and display of graphics. Some may not even call it AR. General adoption of this technology will happen within a year. Most Nokia phones are already outfitted with the software for 1D and 2D bar code scanning. 2D scanning is stuck on the slope of enlightenment and will be surpassed by 2D image recognition in the coming year.

Examples of 1D & 2D Barcodes:

Examples 2D Image Recognition

LEVEL 1 – Marker Based AR

This is where the hype is now. Augmented reality based on markers. Its the first step for real AR because it enables real time processing of ‘reality’ through the recognition of markers and subsequently real time rendering and display of graphics on top of this reality.

The first type is the 2D Marker AR which is PC and web cam based. Almost all applications work use an Internet connection to retrieve more information. The marker is the black and white square image you print out and hold in front of your web cam to see a 3D animation.

This is what most people are doing. There are also free toolkits to develop applications and now also Flash based which explains a lot of the popularity.

Next step up is 2D Marker AR with a mobile device. This is tricky-er because it involves a lot or real time processing and a very capable phone. For instance it is not possible on the iPhone because the OS does not allow for real time video processing. You also can’t record video with it as yet. It is possible with a hacked iPhone though.

2D Marker AR is most seen on Windows Mobile devices surprisingly enough. Coolest is 3D recognition, where the mobile recognizes a chair or another physical object and goes on to augmented it.

Level 1 – Marker Based AR is moving from the technology trigger to just before the actual peak of inflated expectations. For now it will not go away and in the coming year PC and Mobile 2D marker based AR will be the IN thing. Where the mobile version will be lagging in comparison to the PC based version due to the lack of computing power and other mobile issues. When the novelty is worn off the actual application value will prove to be thin. Its no real money maker except for marketing and PR applications. On the mobile it will last a bit longer when good games come out. The most promising, 3D recognition, is in the tail of Level 1 – Marker Based AR and is hardly a reality yet.

Examples of 2D Marker AR – PC & Web cam based:

Examples of 2D Marker AR – Mobile:

Examples 3D Object Recognition – Mobile:

LEVEL 2 – Markerless AR

Augmented Reality without markers is powerful. Pull out your mobile phone and experience an augmented reality. It can be that simple. Only G1 (the Android – Google phone from T-mobile) owners had the opportunity to experience this with Wikitude from Mobilizy and later ING Wegwijzer. Its based on GPS data and the compass. Because the phone knows where it is (the GPS) and in what direction you are looking (the compass) it can augment reality on the screen correctly.

Level 2 – Markerless AR is halfway the technology trigger and will be nearing the peak of inflated expectations in a year when more phones have the combination of GPS and compass. The Nokia N97 which will be out in the summer will have a compass and will trigger the first non Android Markerless AR applications. It is unknown if the new iPhone will have this capability. It would be HUGH if it did…

Examples of GPS – Compass based AR:

LEVEL 3 – Augmented Vision

This does not exist yet. As Rice says:

“We must break away from the monitor and display to lightweight transparent wearable displays (in an eyeglasses form factor). Once AR becomes AV, it is immersive. The whole experience immediately changes into something more relevant, contextual, and personal. This is radical and changes everything. As I have said before, this will be the next evolution in media. Print, Radio, Television, Internet, Augmented Reality (well, Vision). L3 must also be mobile massively multi-user, persistent, shared, dynamic, and ubiquitous.”

It will be more then 3 years before anything remotely capable will be available. Until then we will have to make do with research news like that of the University of Washington where they are working on displaying pixels in contact lenses .

In Conclusion

To me it’s daunting to see how far there is to go. Yet knowing where we are now, what is coming and how to frame it enables realistic planning and choices. I hope it helps you. I’ll be enjoying the ride and developing some cool AR initiatives with my SPRX partners.

Thanks to all AR bloggers and twitterers who directly and indirectly helped me put this together. Looking forward to see your feedback and more examples in the comments.


SPRXMobile Mobile Service Architects » The Augmented Reality Hype Cycle

Is this the end of Twitter? – (Source:


Is this the end of Twitter?


On 08.13.09, In Twitter, by deep

With already the hype and all that competition in the social networking site, is this the end of micro-blogging site. Are we all done with the hype or is this going to go further to main-stream? These are few fundamental questions that technologist keep asking themselves, they spent their time studying the growth of new born technology and try to predict their future on it. There has been many dead – so to be called Next Big thing in the technology. Is twitter one of them, especially after facing such competition from the facebook? I don’t see how Twitter is reacting to all the things that are going in the facebook’s lab, but surely it must be hell lot of difficult times.

Below is one of the research paper being produced on the technology 2009. The research is based on the Gartner Hyper Cycle, before I explain the Cycle , lets look into the result of the findings.


So if you look at the chart above, you will find that Microblogging’s expectation is falling down. Right now in the peak is Cloud Computing and E-Book Reader (This might be something to do with Apple’s new tablet). So with time, the point for Micro-blogging is going to fall along the way and it may either settle down or it may get dropped.

Now, lets see the Gartner Hype Cycle,


This is how the Gartner’s flow looks like, it starts with innovations and R&D, then to Mass Media Hype and then slowly towards, Negative Press. The slope of enlightenment is where the technology gets rediscovered and then moves towards stable position. Now the question is will the micro-blogging get it self to plateau or gets drop down.

Below is the another chart which show the likely hood of any new technology going to the main stream.


Hype or not ? Gartner Graph Technology 2009

Gartner 2009

“If you think there’s too much talk about augmented reality these days, the good news is that you are not alone, and the bad news is that it’s far from over. Gartner has released its latest and retweakedHype Cycle for Emerging Technologies, 2009” report, and AR is right there, climbing steadily towards the Peak of Inflated Expectations (definition).  One change from the last year’s graph is the estimate of years to mainstream adoption: from “more than 10 years” to “5-10”.

I haven’t read the complete report, so I’m making this up, which I shouldn’t, but plenty of surprises in this edition: 3D printing doesn’t really feel quite so hyped yet to be that far up the slope; ditto mobile robots (?). And what’s Behavioral Economics doing there?  If we graph theories, shouldn’t the “Free” movement be there as well?

“And has Tablet PC already passed the trough of Trough of Disillusionment? ”

Full article: